Customs Clearance Process and Requirements
Basic Customs Declaration Process
Required Documents
- Commercial Invoice
- Packing List
- Sales Contract
- Customs Power of Attorney (when using a customs broker)
- Declaration elements (commodity name, material, use, HS code, etc.)
Additional Documents for Special Cargo
- Inspection-controlled cargo: Export commodity inspection clearance slip
- License-controlled cargo: Export licence
- Dangerous goods (DG): DG packaging certificate / MSDS / dangerous goods declaration
- Food / agricultural products: Phytosanitary certificate / fumigation certificate / health certificate
Special Notes for Australia Clearance
Mandatory Documents
- Commercial invoice (must show the true cargo value)
- Packing list
- Ocean bill of lading
- Packing Declaration
AQIS Quarantine
Australia (via AQIS, the Australian Quarantine and Inspection Service, now administered by DAFF) enforces strict quarantine requirements on timber packaging:
- All timber packaging must carry the IPPC fumigation mark
- Unmarked timber packaging will be held by AQIS and subjected to mandatory treatment (at high cost)
- We recommend fumigation-free materials (plywood, plastic pallets)
Duties and GST
- Cargo valued over AUD 1,000 requires a formal customs entry
- GST (Goods and Services Tax) = 10%
- Some commodities attract additional duties — confirm the HS CODE in advance
FAQ
How long does customs clearance take?
Normally 1–2 working days. If customs inspection is triggered, add 2–5 working days.
Should I clear customs myself or use a broker?
We recommend using a professional customs broker. Export procedures are complex and involve tax rebates — handling them in-house is error-prone.
What if my product has no HS code?
Provide the product details to our operations team and we will help identify the appropriate HS code. Note: HS codes are revised every 5 years.